Home
Office Map
Contact UsWe make every effort to provide you with the finest surgical care and the most convenient financial options. To accomplish this we work hand in hand with you and your insurance company to maximize your insurance benefits for covered procedures. Please bring all necessary information to the consultation so that our staff may help you to receive any benefits that you may be entitled to. If you have any problems or questions, please ask our staff. They are well informed and up-to-date. They can be reached by phone at 512-868-2233. Please call if you have any questions or concerns regarding your initial visit. As a courtesy, our caring and helpful staff will file any insurance claims required for your treatment. If you are unsure of your insurance reimbursement policy we can submit an insurance predetermination, if your insurance company allows. However, it usually takes 4-6 weeks for the insurance company to respond. This must be done in writing. Once the predetermination is complete, the total amount of what the insurance pays and does not cover is required to be paid in full on the day of surgery. (No partial payments). Your surgery will not be performed until the predetermination is complete. Most insurance plans provide benefits that do not fully cover charges you may incur. For our patients who have insurance coverage our policy is to expect a payment for the patient's portion at time of service. Please remember, you are fully responsible for all charges by the office regardless of your insurance coverage.
Almost all benefit plans are the result of a contract between the plan sponsor (usually an employer or a union) and the third party (usually an insurance company). For this reason, concerns about your dental plan should first be directed to your plan sponsor.
Our fee is your responsibility, regardless of how much your insurance covers. You should read your policy or check with your insurance representative concerning your coverage before surgery. Our financial coordinator is available to help you in this process.
Employers and other plan sponsors offer dental and medical benefits for a variety of reasons, including promotion of oral health and attraction and retention of high-quality employees.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.
If you have questions regarding your account, please contact us at 512-868-2233. Many times a simple telephone call will clear any misunderstandings.